Sending Personal Effects to China

When sending your items to China, it is extremely important that you understand that your items will be inspected by Chinese customs authorities who will assess your shipment. We are not in control of this process and cannot speed up or change the customs process.

Chinese customs and our courier partner may get in touch with you directly to verify the information you supply, therefore it is crucial that you provide the relevant documentation.

It is important to be aware that if your shipment is stopped by customs in China, this can on average delay your shipment by up to 7-10 working days.

Whilst we are happy to give basic advice with regards to customs, it is always your responsibility to ensure you are providing the appropriate and relevant documentation, as different regions in China may require different information.

The value limit on a personal effects shipment is approximately CNY 800.00 (about £90.00) we strongly recommend keeping your items’ value beneath this approximate limit, as if your value exceeds this, you cannot have your items cleared as personal effects and may be subject to a heavy penalty.

In addition to your proforma invoice found in your “My Orders” section, we recommend including the following to help your item clear customs:

You must be present in China during the customs process, as customs may require you to provide additional information during the clearing process. This can include:

– A copy of your passport photo page and copies of any exit/entry visa stamps.

– Any work visas that you may be travelling to China under.

– Residence permits.

– Detailed inventory, either in English or Chinese. Items must be listed exactly what they are, terms such as gifts, miscellaneous, household items, used clothes etc. are not allowed. Inadequate descriptions on the inventory list will cause additional inspections and possibly penalties by Chinese customs.

– Baggage Declaration Form which is available upon your arrival in China. This is normally available from the arrival airport in China and should be reviewed by customs before leaving the airport. Please take a copy of your tracking number and order details as this may be needed. The local courier (DHL) will normally arrange for you to send this to them for the clearance process.

For returning Chinese citizens:

– Chinese residence certificate.

– Copy of original passport.

– Copy of any visas/greencards verifying your residency abroad for a min. of 12 months.

– Detailed inventory, either in English or Chinese. Items must be listed exactly what they are, terms such as gifts, miscellaneous, household items, used clothes etc. are not allowed. Inadequate descriptions on the inventory list will cause additional inspections and possibly penalties by Chinese customs.

– Baggage Declaration Form which is available upon your arrival in China. This is normally available from the arrival airport in China and should be reviewed by customs before leaving the airport. Please take a copy of your tracking number and order details as this may be needed. The local courier(DHL) will normally arrange for you to send this to them for the clearance process.

If you have any questions or concerns, you can contact us.