Prohibited Items

The following items (or any item similar in description or content) can not be carried on any service.

Any person sending such an item may be subject to their order being cancelled and will not receive a refund. If the item is collected it will not be covered by compensation cover.

Please see here for details on temporary restricted items on routes between the UK and the EU.

  • Aerosol
  • Air Bag
  • Alcohol
  • Ammunition
  • Animal Products (including dried items containing dairy)
  • Animals Of Any Form (Alive Or Dead)
  • Batteries (All)
  • Biological Samples / Tests
  • Car / Vehicle Parts (All)
  • Car Batteries
  • Cash / Coins / Cheques (All)
  • Cat / Dog / Pet Food
  • Christmas Crackers
  • Cigars, Cigarettes, E-Cigarettes
  • Compressed Gas
  • Counterfeit Goods
  • Credit/Debit/Cash Cards
  • Dangerous Goods
  • Drugs (All - Including Prescription)
  • Electric Bicycles / Wheelchairs
  • Engine/Motor/Generators
  • Filth
  • Fire Extinguisher
  • Flammable items
  • Fur
  • Gold
  • Gun (including replicas)
  • Hair
  • Hand Sanitizer
  • Hazardous Goods
  • Herbs / Spices
  • Hoverboards / E-Scooters
  • Human Remains / Ashes
  • Infectious Substances
  • Juice
  • Knives (all)
  • Liquids (All - includes creams/gels)
  • Lottery Tickets
  • Meat
  • Medical Devices
  • Medication (All - Including vitamins, creams, powders etc)
  • Nail Polish
  • Oil
  • Paint
  • Passport / Legal Documents
  • Perfume / Aftershave (All)
  • Perishable Goods (All)
  • Plants
  • Pornography
  • Powerbanks/Portable Chargers
  • Printer Toner (International Parcels Only)
  • Settee / Sofas
  • Sinks
  • Ski Wax
  • Slush Syrup
  • Stamps (Unless Franked)
  • Tea / Teabags / Herbs
  • Tobacco
  • Toilets
  • Vapes / E-Cigarettes / Vaporizers
  • Vouchers
  • Weapons (Including Replicas)
  • Windscreen

No Compensation Items

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service. Items can be sent but if damaged or lost will not be covered by compensation cover.

  • Amber
  • Antique
  • Appliances
  • Art / Artwork
  • Bottle
  • Bulbs
  • Camera
  • Canvas Print
  • Ceramics
  • Chandelier
  • China
  • Clock
  • Computer
  • Concrete
  • Confectionary / Candy
  • Crockery
  • Crystal
  • Delicate Items
  • Detergent
  • Diamonds
  • Dinner Service
  • Dinner Set
  • Documents
  • Electronics (Appliances, Devices, Tools, Computers etc.)
  • Fiberglass
  • Figurine
  • Fishing Rods
  • Food
  • Fragile Items (All)
  • Framed Painting / Photographs / Art
  • Furniture
  • Gems Or Gemstones
  • Glass
  • Gold
  • Hamper
  • Headlight
  • Jewellery
  • Lamp
  • Lenses
  • Lighting
  • Marble
  • Microscope
  • Mirror
  • Musical Instruments
  • Ornament
  • Packaging
  • Painting
  • Pewter Figures
  • Picture Frames
  • Plates
  • Porcelain
  • Pot
  • Pottery
  • Precious Metals
  • Printer
  • Projector
  • Resin
  • Scanner
  • Screens / Monitors / Televisions
  • Silver
  • SIM Cards
  • Spectacles
  • Stoneware
  • Tea Set
  • Telescope
  • Television
  • Tickets
  • Tiles
  • Torches
  • Vase
  • Watch
  • Window / Window Frames